Content and Communications | £25-35K + equity

London, England, United Kingdom Full-time

We’re looking for a fireball of energy to help us share Cleo’s story globally, meet our ambitious goals, and build the future of finance.

Cleo is an AI assistant that helps over 400,000 people in the UK, US and Canada feel great about their money. We're one of the fastest growing startups on the planet backed by the founders of Skype, Transferwise and Zoopla.

We’re looking for an experienced content and communications creator to craft the external face of Cleo as our global expansion continues. This is an entirely new role, where you’ll be leading our community and social strategy whilst being equipped with a growth mindset. We’re building the future of money management, and you will be at the forefront of how new and existing users communicate with Cleo every day.

What you’ll be doing everyday:

  • Define who Cleo is: Cleo’s brand is the way she speaks, both in and out of the AI product. You’ll work closely with our Cleo product writer to build a cohesive tone and brand.
  • Drive frontline communications: you’re the external voice of Cleo and will drive our presence through engagement and content creation.
    • Innovate beyond the expected: Cleo is an entirely new kind of product, how can you share our story in the most exciting, innovative way?
    • Work closely with the founders & product teams on feature launches.
    • Create & own marketing communication across social, emails & landing pages.
  • Empower the community: you’ll lead the discussion with the thousands of engaged users in our communities across the UK and USA, and working with our product team to make customer engagement and testing happen
  • Manage our social presence across all Cleo channels, including Facebook, Twitter and Instagram; update social growth trackers, analyse trends and provide feedback to our team

Why you should join:

You will;

  • get to work at one of the fastest growing, venture-backed startups anywhere in the world. We have gone from 200,000 users in February to over 400,000 by June.
  • work with one of the smartest, dedicated and passionate teams in Europe.
  • have a genuine impact on the tens of thousands talk to Cleo each day. We make a positive difference to quality of life.

About you

  • 1-2 years experience on a brand’s external communications. Work in the FinTech space is a bonus.
  • You are incredibly excited to build the brand of an AI product that is changing the future of finance.
  • You’re a great communicator, whether that’s spreading Cleo’s mission to new audiences, replying to users on social channels, or encouraging healthy debate within our community.
  • You can write engaging, on-brand copy: from social ads to feature releases on the blog.
  • You have experience working with videographers and animators on content creation

If you aren’t completely confident that you fit our exact criteria, please get in touch immediately. Humility is a wonderful thing - we're at least as interested in character as in talent.

We are an equal opportunity employer and value diversity.

Our process

  1. A quick phone call with our Head of Growth to find out more about your experience and why you want to work at Cleo.
  2. A small, fun take-home test.
  3. Onsite interview:
    1. Discuss the take-home test
    2. Work through an interesting, Cleo-relevant, problem
    3. Meet the CEO/COO

Apply for this opening at